Autonomous 24/7 Email Auto-Reply for Your Business
Never leave an inquiry waiting. FastForward understands incoming customer emails, references your business profile, and drafts human-sounding replies directly in Gmail.
FastForward's Email Auto-Reply Agent is an AI system that connects securely to Gmail, classifies incoming message intent, and either drafts or sends personalized, accurate responses in your calibrated brand voice with full human-in-the-loop oversight.
How it operates in your business.
Designed to fit directly into your daily workflow without switching software.
Connect Gmail
Authorize FastForward with one click via secure Google OAuth. No email migration or server configuration required.
Calibrate Tone & Policies
Input your business hours, services, pricing, and tone so the agent speaks with your exact vocabulary.
Review or Auto-Send
Approve drafts in your dashboard with one click, or enable full auto-send once you trust the agent's accuracy.
Built for accuracy, control, and peace of mind.
Intent Recognition
Distinguishes booking requests, pricing questions, urgent complaints, and general inquiries automatically.
Brand Voice Alignment
Learns from your past correspondence to draft replies that sound natural and authentic to your business.
Human-in-the-Loop Mode
Keep full editorial control. Review and approve drafts in your daily dashboard with a single click.
24/7 Inbox Coverage
Ensures weekend inquiries and after-hours leads receive immediate, courteous attention.
Strict Tenant Security
All OAuth tokens are encrypted at rest with AES-256 Fernet keys. Your emails are never used to train generalized models.
Real Email Sender
Replies are sent directly from your authentic Gmail address with your signature, not a generic robot alias.
Frequently asked questions
Ready to put this agent to work?
Start free with no credit card required. Upgrade as your business expands.
Try FastForward free