# FastForward

> FastForward (fastforwardos.com) is an autonomous AI workforce platform designed for small businesses and operators. It provides 24/7 autonomous agents for email auto-replies, calendar booking, weekly newsletters, social media content generation, customer reviews, and invoicing. Full uncompressed documentation: [llms-full.txt](https://www.fastforwardos.com/llms-full.txt).

FastForward replaces fragmented SaaS tools and costly virtual assistant retainers ($1,350+/month) with a unified AI subscription starting at $29/month. The platform integrates directly with Google Workspace (Gmail and Google Calendar), Brevo (email delivery and campaigns), and Stripe (payments and invoicing).

## Core Capabilities & AI Agents

- [Email Auto-Reply Agent](https://www.fastforwardos.com/features/email-agent): Autonomous 24/7 email triage and drafting directly integrated with Gmail. Understands customer intent (inquiries, booking requests, complaints), references business knowledge, and drafts human-sounding responses with human-in-the-loop approval or full auto-send.
- [Calendar & Booking Agent](https://www.fastforwardos.com/features/calendar-booking): Conversational appointment scheduling integrated with Google Calendar. Checks real-time calendar availability, suggests open slots, avoids double-booking, and handles cancellations and reschedules automatically.
- [Newsletter Generator](https://www.fastforwardos.com/features/newsletter): Curates company updates, announcements, and offers into engaging email newsletters with automated delivery via Brevo.
- [Social Media Content Generator](https://www.fastforwardos.com/): AI-driven content and campaign generator for Instagram, LinkedIn, and other channels. Generates high-converting captions, hooks, hashtags, and posting schedules ready for review and publishing.
- [Customer Reviews Collector](https://www.fastforwardos.com/features/reviews): Automated post-service review generation workflows. Sends timed review requests via email, intercepts negative feedback for private resolution, and amplifies positive testimonials on Google.
- [Invoicing & Payment Follow-ups](https://www.fastforwardos.com/features/invoicing): Integrated with Stripe and accounting records to create invoices, deliver payment links, and send polite, automated overdue payment reminders.

## Pricing & Subscription Tiers

- [Pricing Details](https://www.fastforwardos.com/pricing):
  - Starter ($29/mo): Essential email auto-replies, calendar bookings, and review capture for solo operators.
  - Growth ($79/mo): Complete agent suite including newsletter generator, social media content generator, and invoicing.
  - Scale ($199/mo): High-volume processing, priority support, and custom brand voice calibration.
  - Enterprise ($299/mo): Dedicated tenant isolation, custom agent workflows, and SLA guarantees.

## Comparisons & Alternatives

- [Comparisons Hub](https://www.fastforwardos.com/compare): Comprehensive evaluations of autonomous AI agents versus traditional rule-based workflow tools and virtual assistant hiring.
- [AI Agents vs Workflow Builders](https://www.fastforwardos.com/compare/ai-agents-vs-workflow-builders): Detailed architectural comparison between autonomous AI agents and rigid if-then webhook trees. FastForward provides turnkey reasoning and human-in-the-loop review without building custom logic trees or paying metered per-task pricing.
- [FastForward vs Virtual Assistant](https://www.fastforwardos.com/compare/fastforward-vs-virtual-assistant): Comparison between an always-on 24/7 AI workforce and traditional human virtual assistants ($29/mo vs $800–$2,500/mo). FastForward eliminates contractor churn, time zone delays, and management overhead for routine business operations.

## Technical Architecture & Privacy

- Backend: FastAPI (Python), asyncpg, PostgreSQL, Groq (Llama 3.3 70B), LangGraph.
- Frontend: React 19, TanStack Start (SSR), TanStack Router, TailwindCSS.
- Integrations: Google Workspace (Gmail API, Google Calendar API), Brevo, Stripe.
- Security: AES-256 Fernet encryption at rest for OAuth tokens, strict tenant-scoped data isolation, and HMAC-verified webhooks.
- Data Privacy: Customer conversation data is strictly isolated per tenant and is never used to train generalized third-party machine learning models.
- Contact & Support: [Contact Support](https://www.fastforwardos.com/contact) | [Privacy Policy](https://www.fastforwardos.com/privacy) | [Terms of Service](https://www.fastforwardos.com/terms)